International Five Year Limited Warranty

International 5 Year Limited Warranty

Chocolate Fountain Warehouse International Five Year Limited Warranty

Subject to the limitations below, Sephra, L.P. (“Sephra”) warrants that the Sephra Chocolate Fountain (“Fountain”) you have purchased will be free from defects in materials and workmanship under normal and proper use and service and if properly maintained as specified in the Operating Manual, will perform its intended function for a period of five (5) years from the date of purchase. If you are not completely satisfied with the quality of the materials or the workmanship of the Fountain you receive you may return it UNUSED within 10 days from the date you received the Fountain and we will provide a replacement Fountain.


This limited warranty DOES NOT extend to those parts of the Fountain that are subject to wear and tear. Components which are generally subject to wear and tear and which are not covered by this warranty may include but are not limited to: bearings, seals, motor brushes, drive shaft, belt, fuse etc. The Fountain motor is limited to a two (2) year warranty. This limited warranty applies only to the original purchaser and is not transferable. Use for other than normal use is NOT covered under this warranty. The Limited Warranty provided herein is specifically for the providing of replacement components which have been determined to have been defective in materials or workmanship during the five (5) year warranty period and does not cover the costs of labour that may be associated with the repair of the Fountain. Notwithstanding the foregoing, labour charges are covered for a period of one year if the Fountain is serviced within the United Kingdom. Should a replacement component be provided during the five (5) year warranty period, the warranty on the replacement component will be in effect until the end of the initial five (5) year period.


You are responsible and shall pay for all shipping costs required to obtain Warranty Service. This Warranty is void and of no force or effect if the Fountain purchased has been tampered with, repaired, disassembled, changed, altered, or modified by you or any other persons who have not been authorized in writing by Sephra to make such repairs.


This Warranty is also void if a voltage converter device is used. Excluded from this warranty are damages or defects which resulted from: Other than normal and proper use, normal wear and tear, abuse, damage, accident, impact, misuse, negligence, improper maintenance, non-performance of Scheduled Operator Maintenance, as specified below or storage contamination and deterioration due to water or other liquids, sand, insect infestation or Acts of God.


In order to ensure optimum performance of your Sephra Fountain it must be serviced by an authorized service centre after 1500 hours of operation or one year from the date of purchase, whichever is sooner. This service schedule (the “Scheduled Operator Maintenance”) should be followed every 1500 hours the Fountain has been in use. This scheduled maintenance service IS NOT covered under the warranty and there is a charge associated with this service. The service will include the replacement of those parts subject to normal wear and tear that are described above. Failure to adhere to the scheduled maintenance plan may void the warranty on the motor should it be damaged due to failure of the other components that have been worn through use.