CFW Terms & Conditions

Chocolate Fountain Warehouse Terms & Conditions

Goods Damaged in Transit

All goods must be inspected and tested upon receipt. Any discrepancies or shortages must be reported within 7 days of delivery date. Claims out with this timescale will not be considered.

Any damages or shortages to packages must be reported immediately and signed for as damaged with courier.


All our products are covered by a minimum of one years return to base warranty and many commercial machines have up to a Five Year Limited Warranty.


Refunds will be given at the company's discretion and are subject to a service charge.

All purchases of professional catering equipment will be deemed as business to business transactions and as such will not be covered by consumer distance selling rights.

Compensation and Liability

World Wide Warehouse Ltd will not be held responsible for any loss resulting from the failure or loss associated with the use or hire of products supplied by Chocolate Fountain Warehouse.

This does not affect your statutory rights.

Location and Contact Details

Chocolate Fountain Warehouse
C/O Sephra Europe Ltd
Unit 2, Block 9, Muirhead
Mitchelston Industrial Estate
Kirkcaldy, Fife KY1 3PE

Tel: 01592 650 540
Fax: 01592 653 535

Company Number: 06367675
VAT Number: GB 941 1173 52

Chocolate Fountain Warehouse Copyright Statement

Unless otherwise stated, this website and all content within this site are the property of Sephra Europe Ltd and are protected by copyright and other intellectual property laws.

All rights are reserved and users must seek our permission before making any other use of material contained in this site. Modification of any content constitutes a breach of copyright and of Sephra Europe Ltd's proprietary rights.