CFW Delivery Service

Chocolate Fountain Warehouse Delivery

CFW Delivery Service Mission Statement

We aim to despatch all orders for delivery on a next working day basis provided the order has been received prior to 2pm. UK Orders will usually be despatched using DPD next business day or Royal Mail if selected. (Northern Ireland will usually be despatched using DHL).

International orders are delivered using least cost couriers depending on country, delivery times vary but are usually approx 2- 5 days.

NB: All CFW deliveries do require a signature so if you are not going to be in to sign for your goods please indicate a neighbour who can sign for the goods within the box provided at the checkout.

Delivery service excludes (Royal Mail do deliver on Saturday) Saturdays and Sundays although this can be arranged at extra cost - please call to arrange.

Free Delivery on Items that feature "Free Delivery" or orders over £250 is only valid for mainland UK.

All other areas (International) are subject to standard delivery charges, calculated within the basket and checkout.

CFW offer a number of delivery options to get your products to you in the fastest, safest and best value method.

NB: Delivery times are not guaranteed and refunds will not be given for late deliveries.

  • UK MAINLAND orders of over £250 Ex VAT are Free Delivery.
  • Fast International delivery is offered by market leading couriers including FedEx, DHL and UPS.
  • Heavy consignments can be delivered on pallets using M&H and Redhead. Prices on application.
  • Delivery is charged on all INTERNATIONAL orders.

UK Tariff

Mainland UK customers can choose from:

  • DPD Next Business Day from £5.95 + VAT (next business day)
  • Royal Mail 2nd Class £2.99 + VAT (2-3 days up to 2Kg)

DPD Next Day Rates Guide:

  • 0-20Kg / £5.95 + VAT
  • 20-40Kg / £7.95 + VAT
  • 40-60Kg / £10.95 + VAT
  • 60-80Kg / £13.45 + VAT
  • 80-100Kg / £15.95 + VAT
  • 100-120Kg / £18.45 + VAT

Northern Ireland, Highlands and Islands can choose from:

  • Royal Mail 2nd Class / £2.99 + VAT (2-3 days up to 2 Kg)
  • NI. Highland & Islands 48 from £13 + VAT (48 hour service)
NI. Highland & Islands 48 Rates Guide:
  • 0-20Kg / £13.00 + VAT
  • 20-40Kg / £16.00 + VAT
  • 40-60Kg / £19.00 + VAT
  • 60-80Kg / £22.00 + VAT
  • 80-100Kg / £25.00 + VAT
  • 100-120Kg / £28.00 + VAT

Shipping rates are calculated in real time within the basket area. If the incorrect shipping method is selected, charges will be made prior to shipping of goods and this may delay the processing of your order.

NB: UK mainland orders over £250 net are carried free of charge.

International FedEx Economy Tariff

World Wide 2-5 Day Door to Door Service

International rates are calculated in realtime within the basket and checkout areas.
International deliveries maybe subject to local import duties, taxes and charges (payable locally).
FedEx Standard Insurance offers £14 per Kg, additional insurance is available on request.

Ground and Sea Pallet Freight

Lower Cost Road and Sea Freight Pallet Services for heavy and bulky orders (2-30 days service depending on country) are also available on application.

NB: All prices exclude VAT and local import duties, taxes and charges.